Privacy Policy

Privacy Policy

Welcome to properbed.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website. Your privacy is important to us, and we are committed to handling your data with integrity and care. By using our services, you agree to the practices described in this policy.

Data Collection

We collect personal information that you provide directly to us when you create an account, make a purchase, subscribe to our newsletter, or contact our support team. This may include your name, email address, mailing address, phone number, and payment details. We also collect information about your interactions with our website, such as items viewed, searches performed, pages visited, and the time and date of your visit, to improve our services and tailor your experience.

We may automatically collect device information and usage data through cookies, web beacons, and similar technologies. This can include IP address, browser type, operating system, referring/exit pages, and other session data. We use this information to analyze trends, administer the site, track users’ movements around the site, and gather demographic information about our user base.

Usage of Information

We use the collected information to:

• Process and fulfill orders for products such as Adjustable Beds, Mattresses, Bedding, Duvet Covers, Bed Skirts, Furniture, Daybeds, Platform Bed Frames, Sheets, Kids Mattresses, Latex Mattress Toppers, Mattress Toppers, Natural Latex Mattresses, Innerspring Mattresses, Toppers, Luxury Mattress Toppers, and related bedroom furniture.
• Communicate with you about orders, receipts, inquiries, and customer service matters.
• Personalize your experience by recommending products and content relevant to your interests.
• Improve our website, products, and services through analytics and testing.
• Process payments and prevent fraudulent transactions.
• Send promotional materials if you have opted in to receive them.

Data Protection & Security

We implement a range of administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction. This includes secure servers, encryption of sensitive data, access controls, regular security assessments, and industry-standard best practices for handling payment information.

While we strive to protect your data, no method of transmission over the internet or storage system is completely secure. If you have concerns about a particular transaction, you can contact us to discuss available security measures and alternatives.

User Rights & Contact Information

You have certain rights regarding your personal information, including:

• Access to your data we hold and the ability to obtain a copy of it.
• Rectification of inaccurate or incomplete information.
• Deletion of your data, subject to applicable legal obligations and business needs.
• Restriction of processing in certain circumstances.
• Withdrawal of consent where processing is based on consent.

To exercise these rights or to raise privacy concerns, please contact properbed.com at:

Email: privacy@properbed.com

Mailing address: ProperBed Privacy Office 123 Comfort Lane, Suite 400 Comfort City, CA 94000

We will respond to requests in accordance with applicable laws and may require verification of identity before processing certain requests.